Privacy Policy

1. Introduction

This Privacy Policy explains how Octaave ("Octaave", "we", "us", or "our") collects, uses, stores, and shares personal information when you use our website and application. Octaave is a CRM built to help beatmakers and music creators track outreach, contacts, and follow-ups.

We are based in France and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable French law. This notice is written in English for our international users.

2. Data controller

The data controller responsible for your personal data is Jeremy Deveney.

Contact: jdeveney.pro@gmail.com

3. Data we collect

Depending on how you use Octaave, we may process:

• Account and profile data — such as your name, email address, and profile details associated with your sign-in (for example via Google authentication).
• CRM data you add or import — contacts, notes, tags, lists, templates, ideas, and related outreach information you store in Octaave.
• Google integration data — if you connect Gmail and/or Google Contacts, we may sync information needed to provide the product (for example message metadata and contact details within the scopes you authorize). Access is limited to the features you enable and the permissions you grant.
• Usage and technical data — such as device/browser information, IP address, approximate location derived from IP, log data, and how you interact with the service, to operate, secure, and improve Octaave.
• Communications — messages you send us (for example support requests).

4. Purposes of processing

We use personal data to:

• Provide, maintain, and improve the Octaave service
• Authenticate you and manage your account
• Sync and organize outreach-related contacts and email context you choose to connect
• Respond to support requests and communicate about the service
• Monitor security, prevent abuse, and troubleshoot issues
• Comply with legal obligations

5. Legal bases (GDPR)

Where GDPR applies, we rely on one or more of the following bases:

• Performance of a contract — to provide Octaave when you create an account and use the service
• Legitimate interests — such as securing the service, preventing fraud/abuse, and improving product quality, balanced against your rights
• Consent — where required (for example certain optional integrations or non-essential cookies), which you may withdraw at any time
• Legal obligation — when we must retain or disclose data to comply with applicable law

6. Service providers

We use trusted third-party providers to operate Octaave (for example hosting, authentication, databases, and analytics/error monitoring where enabled). These providers process data only as needed to perform services on our behalf and under appropriate contractual safeguards.

If you connect Google services, Google also processes data under its own terms and privacy policy, according to the permissions you grant.

7. Retention

We retain personal data for as long as your account is active and as needed to provide the service. After account deletion or upon request, we delete or anonymize personal data within a reasonable period, unless we must retain it longer for legal, security, or dispute-resolution reasons.

8. International transfers

Octaave is offered internationally. Your data may be processed in countries other than your country of residence, including outside the European Economic Area (EEA). Where required, we use appropriate safeguards (such as Standard Contractual Clauses) or rely on other lawful transfer mechanisms.

9. Your rights

Subject to applicable law (including GDPR), you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict or object to certain processing
• Receive a portable copy of data you provided
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (in France, the CNIL —www.cnil.fr)

To exercise these rights, email jdeveney.pro@gmail.com. We may need to verify your identity before responding.

10. Cookies and similar technologies

We use cookies and similar technologies that are necessary to operate the service (for example authentication/session). We may also use technologies that help us understand usage and improve Octaave. You can control cookies through your browser settings; disabling some cookies may affect how the service works.

11. Children's privacy

Octaave is not directed at children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Continued use of Octaave after changes become effective constitutes acceptance of the updated policy, except where applicable law requires additional notice or consent.

13. Contact

Questions about privacy or this policy: jdeveney.pro@gmail.com

See also our Terms of Use.